Decent but out of touch - Quality Assurance Specialist HealthEquity Inc. Employee Review

3.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Tight knit teams + great coworkers - Flexible hours - Good medical benefits + HSA/401k match - Standardized processes (for the most part) - Company holidays + bonus gifts

Cons

Upper level executives are extremely out of touch with the teams that work under them and what their processes are. Lack of communication combined with micromanagement and a heavy workload will always cause burnout. I know I wasn’t the only one experiencing this either. The sad reality is that the pay isn’t nearly competitive enough to tolerate that level of burnout. In the last year, I only saw a 1.5% pay increase. It’s even more comical if you consider the fact that within the last SIX years of working here, even after moving up three positions, the highest pay increase I received was a whomping 2.5.%, MAYBE even 3% total. Management has been confronted about the low pay multiple times during All Hands Meetings and each time they have replied stating that pay increases are “merit” based, which isn’t true considering that new hires are paid significantly more than tenured employees.

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HealthEquity Inc. Response
4y
Thank you for your review of HealthEquity on Glassdoor. We realize there is always room for us to grow and improve, and your candid review can help us do so. Thank you for pointing out areas that deserve our attention - we'll keep working to make HealthEquity an even better place to work!

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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