None - Member Service Specialist HealthEquity Inc. Employee Review

3.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home Coworkers are nice

Cons

Pay could better Tech issue happen way too often

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HealthEquity Inc. Response
3y
Thanks for sharing a review of HealthEquity on Glassdoor. We're happy to hear that you enjoyed working with your fellow teammates and the work from home environment. Our compensation team works very diligently to ensure that compensation remains competitive and worth our teammate's efforts. We appreciate your feedback. If you wish to provide any additional feedback, we encourage you to reach out to your leader or People Team. We're happy to help and to continue to improve your experience.

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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