Great Place! - Member Service Specialist HealthEquity Inc. Employee Review

5.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, growth, pay with bonuses and people

Cons

Busy season can be hectic, pay is twice a month and metrics are required to be met

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HealthEquity Inc. Response
3y
We appreciate the review! Our benefits and culture are top notch and we're glad to hear that you've enjoyed them. We emphasize the importance of work life balance and hope that you can communicate your needs to your leader during busy months. Please don't hesitate to reach out to your people business partner. We will take your feedback to our leaders. Thanks for all that you do!

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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