Empty Words, empty promises - Software Development Engineer In Test (SDET) HealthEquity Inc. Employee Review

1.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

My co-workers and direct manager are the only things that make it worth working here.

Cons

- They claim to be purple (from the book Purple Cow), which basically means they claim to value their employees and take care of them. But recent events show they couldn't care less about you. - They just laid off 10-20% of the software development department because they wanted "more skilled" engineers. They literally sent out an email the next day to the remaining engineers saying they wanted to hire new engineers to fill the vacated positions. Definitely purple. - Insurance premiums are the highest I have ever paid. - They have a large match for their HSA, but it is really your extra high premiums that pay for the match. - Claimed the switch to "unlimited" PTO was for employees. No, this was to clear the banked PTO off the accounting books so they don't have to pay it out when you leave the company. The problem isn't the amount of PTO, the problem is getting your PTO approved. - Busy season is during the Christmas holiday season so good luck getting time off depending on your job title. - Upper management has decided it is easier to blame the engineers instead of giving the engineers the time and resources needed to fix the problems with legacy code. - We end up duct taping new features onto legacy code instead of working on tech debt and then management wonders why things brake. And then they layoff engineers thinking that new engineers will fix the problems. - Jon Kessler (the CEO) told us outright that there will never be a Cost of Living adjustment at HealthEquity after being asked about raises in multiple All Hands meetings. - Via interest rate hikes the fed has handed HealthEquity hundreds of millions of dollars because they make money off your HSA dollars that they manage. You would think that would translate into benefits for the employees. Nope, the target raise percentage is about 2% so factoring in inflation and your paycheck just decreased by at least 7%, now that's being Purple! But the CEO's salary has almost double in the last 3-4 years. The rest of the C suite got nice raises too.

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HealthEquity Inc. Response
3y
Thank you for your candid review. We are sorry to hear that your experience has not been positive. We have worked hard to make team member compensation competitive relative to similar roles in the current market. Our benefits team has focused on providing affordable healthcare benefits relative to the current market -- and in many areas our benefits are well above market. Following the hire of our new CTO last year, HealthEquity began a technology transformation, which we are very excited about. We value each team member's feedback. We encourage you to take any questions and concerns that you have to your leaders or People business partner so that they can best address them. We appreciate your contributions.

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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