An Excellent Place to Work! - Medical Banking Specialist (CSR) HealthEquity Inc. Employee Review

5.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Employer is interactive with employee development and promotion. Employer values integrity and service. Great benefits package. Extremely generous personal leave and paid holidays Friendly supportive work environment. Bonus and incentives available.

Cons

It would be nice to make more per hour but all the other benefits go a long way to make up the difference.

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HealthEquity Inc. Response
2y
Thank you for taking the time to leave a great review of HealthEquity! We love to see our team members grow, and are so happy that you feel supported in this pursuit. We're grateful for Remarkable team members like you who keep our culture Purple!

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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