Work - Service Delivery Manager HealthEquity Inc. Employee Review

4.0
Sep 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO and parental leave

Cons

Company claimed to do a market check on pay but still pays on the low end

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HealthEquity Inc. Response
2y
Thanks so much for leaving HealthEquity a review! Our uncapped time off policy for exempt teammates empowers them to truly prioritize a healthy work-life balance. We encourage you to take any of your compensation concerns to your direct leader so that they can best know how to support you. Thank you for your integral contributions.

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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