Good place to work - Anonymous employee HealthEquity Inc. Employee Review

3.0
Oct 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great mission and vision, company products and services provide real, everyday value to clients and members - many great leaders and teammates, flexible work environment with great benefits, time off encouraged - business performance outlook is great

Cons

- average salary compensation albeit pay range transparency - loads of work, unclear and constant change in work priorities, inefficient cross department collaboration, hard to measure progress and results outside of company earnings reports - many senior leader departures over last 3 years, leading to new challenges and policy and process changes with ineffective change management

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HealthEquity Inc. Response
2y
We appreciate your honesty and the time you took to leave HealthEquity a review! Our Remarkable mission is what fuels the work that we do, which is why we believe we've had the privilege to work with so many Remarkable individuals. It's wonderful to hear that you are encouraged and supported in your efforts to maintain a healthy work-life balance. We appreciate your feedback and acknowledge your concerns. As we drive our mission forward, HealthEquity has gone through growth and changes to move forward. There is a lot of exciting work ahead as we strive to implement the feedback of our teammates and leaders. Thank you for voicing your thoughts and providing valuable contributions.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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