Run away - Digital Engagement Specialist HealthEquity Inc. Employee Review

2.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay. There are lots of neat little things they reimburse from fitness stuff to Internet for working remote.

Cons

Management was appalling. It was an absolute nightmare showing up for work every day. Direct management canceled essential onboarding training because they thought they could do it better. Then they just didn't train me and got mad when I didn't know how to do something I should have been trained on. Management also neglected massive, glaring issues and left me to fend for myself with those issues, like how every time I test something on WalkMe, it would error out and I would need to clear cache and cookies. This resulted in the time it took to test something to go from 5 minutes to 5 hours. Like, what imbecile would just leave that for their junior and wish them luck instead of having a 30 min sit down with IT and fix it before hiring people who would be directly affected by it, then have the utter gal to tell that person they shouldn't be wasting time and publishing directly to prod without testing? The experience culminated in me wanting to leave the company because they were going to take away my non-refundable trip that I asked for off months in advance, among other punishments for my lack of performance, because again, no training on their internal systems and rampant systemic issues kinda make it hard to do much. That and my immediate management just gave up the nice act and would just yell at me for things THEY screwed up, then when they realize they messed everything up say it was an honest mistake or they had a headache etc. Just run away. If you're interested in this role, don't be. Please find work elsewhere.

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HealthEquity Inc. Response
2y
Thank you for taking the time to leave an honest review of your experience at HealthEquity. We are sorry to hear that you had a less than Remarkable experience and will take this feedback to our leaders. We hope you took the time to share this experience with your People Business Partner before your departure. HealthEquity is always looking for improvement, and we appreciate your candidness. We wish you the best of luck in your next role!

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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