Best Place I've Ever Worked! - Implementation Manager HealthEquity Inc. Employee Review

5.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Hands down, my highest ranking "Pro" is HealthEquity's culture, which is the best culture I've ever experienced in my professional career. My teammates are also some of my best friends and I seldom feel unsupported or alone at work. My leaders are invested in my professional growth and have created an environment where I feel safe enough to try new things outside of my familiar comfort zone. In a close second for top "Pro", the full-time remote work environment. Unlike so many other large corporations, I am forever grateful that HealthEquity did not force everyone to return to an office after the pandemic. Our XLT kept a very close eye on the team's response to our new remote work environment and how it affected productivity. Where so many other companies missed the mark, HealthEquity dove headfirst into embracing our remote status and promoting a healthy work/life balance. They understood that when your team is happy, the whole company benefits, as evidenced by our increased productivity while working remotely. As a person with a disability, this one item changed my entire world and opened doors to a career level I could have never achieved had we remained in-office. I'll speed run through a few more pros: Excellent benefits, Unlimited PTO, Clear career pathing, Transparent XLT, Standalone mental health coverage/benefits, and more.

Cons

It gets VERY busy from late September through the end of January due to most client's plan years starting on 1/1. There is an incredible amount of support for us during this time from our leaders and fellow teammates however, it can be exhausting and draining if you are not mentally prepared (or if you do not accurately anticipate the amount of time spent at work during this time). It can also take away from your holiday season a bit too but the more relaxed pace during the Spring and Summer months make up for it.

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HealthEquity Inc. Response
2y
Thank you for a Remarkable and honest review! We're grateful for your kind words and support. HealthEquity strives to create a positive experience for all teammates so that they can do their best work. We're excited to hear that you've been supported in your career advancements and maintaining your work life balance. Thank you for your contributions to HealthEquity's mission.

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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