Excellent for the Location - Technical Support Representative HealthMEDX Employee Review

4.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere, not a lot of micromanaging, lots of chill people in support.

Cons

Too many 'bosses' for support reps. Bonus structure is designed to ensure they are not required to pay all of it out. Career opportunities from within are non-existent. Don't be fooled by other reviews.

Explore other reviews about HealthMEDX

5.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

There is a great culture

Cons

I can't think of any

2.0
Feb 4, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent for the Ozark area, some good and talented people work there, no dress code in the office. If you aren't interested in professional development and just need something to do to kill time and get paid, it's terrific. We're all about to get $25 off a Fitbit, so if you were on the fence about buying one, we're hiring.

Cons

Total lack of focus, vision, and planning. Product is buggy and largely held together with duct tape after years of neglect. Leadership spends its time reacting to emergencies because a customer is always angry about something. The culture is not very good - the new "hello" at HMX has become "know anyone who is hiring?". Company tried to go Agile last year, but the thought of teams making their own decisions scared the pants off of the leadership so we're back to Lead-By-Spreadsheet. For a lot of senior people here, HealthMEDX is their first and only job, so they have no exposure to a management style that isn't top-down, passive-aggressive micromanagement (passive in that they don't have enough time to oversee your every task, aggressive in that this is your fault).

10
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