2.0
Nov 3, 2008
Former employee
North Richland Hills, TX
Recommend
CEO approval
Business Outlook
Pros
Employees are a good group to work with.
Cons
There has been a lacking of management direction over the last couple of years. As competition in this space grew, mgmt failed to react and the result was a tremendous loss in market share. Attempts to create new products have been a fiasco (Medicare). A product was rolled out, then cancelled a year later. Claim payment is horrible, caussing difficulty in communicating with customers. Until managment can create a realistic roadmap of the company direction, there will be nothing but chaos from top to bottom. Not rating the new CEO, as the turnover in the C-level suites (in 1 year new: CEO, CFO, CIO, CAO and more) has been very high for any company it is too soon to tell.