Stay away!!!!! - Customer Service Representative HealthPRO Heritage Employee Review

1.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Some really good folks work here but admin and supervisors are another sad story

Cons

Where to start? Got fired for being off the phone 45 minutes to do scheduling corrections as I just got dumped 3 new providers to my scheduling in one day. Had no training for it. So we worked in scheduling but was not allowed time to schedule and call patients back because we had to meet a quota of 450 calls per week. That's why patients don't get the care they need at this facility. Eve Trump tithing is about numbers not the care.

Explore other reviews about HealthPRO Heritage

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I recruit for so many positions that have some of the greatest perks/benefits when it comes to the therapy field. HealthPRO has an innovative team of leaders working together to continue to provide quality services to our clients. I love how flexible HealthPRO is and how willing everyone is to try new things and make processes better!

Cons

Not as well known. HealthPRO Heritage is the "parent" company for many locations that we work with, so we are not always branded and known as HealthPRO Heritage.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits, PTO, flexibility, pay, work family

Cons

Remote access to higher management

See reviews by: Helpful|Rating|Date|All