HealthSherpa is doing brilliant work! - Anonymous employee HealthSherpa Employee Review

5.0
Sep 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HealthSherpa has a world-class team. It's easy and inspiring to work with everyone at this company, from engineering to support. The leadership includes top-notch talent and vision. Some other pros include: 1) knowing my contribution is making a positive difference for all users and consumers, 2) knowing HealthSherpa is strengthening the ACA, and 3) knowing that our work is contributing to the success of an improved healthcare system. The location of the office is great, and the company offers excellent benefits with the goal of really taking care of its team!

Cons

I have only enjoyed positive experiences thus far! There's quite a bit of information and knowledge that a newcomer must develop in order to best serve the users and consumers. I definitely find it invigorating and exciting to embrace this opportunity.

Explore other reviews about HealthSherpa

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The best training sessions I've ever had for a company. The trainer is so knowledgeable, kind, fun and made training wholesome. Once we got to the flow it was a breeze, there was a lot of help. Little less micromanaging and metrics I must say

Cons

Most CSR roles, start from Seasonal with limited opportunities for full time long-term, but you can always rehire.

avatar
HealthSherpa Response
9mo
Thank you for sharing your experience! We’re so glad to hear you enjoyed the training and felt supported once you got into the flow– that means a lot to our team. We also appreciate your feedback on seasonal roles and opportunities for longer-term growth; it’s helpful input. Thanks again for being part of the team!
4.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people and not heavy work load. Health insurance is completely paid by company.

Cons

Dealing with false advertising Medicare calls. You get some Legit calls that actually need and want help but more are becoming bait and switch. Started out decent but becoming more like other brokers with same food card and money back tactics. No room for growth on Medicare side.

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