Great Place to Work - Customer Service Representative (CSR) II HealthSherpa Employee Review

The best training sessions I've ever had for a company. The trainer is so knowledgeable, kind, fun and made training wholesome. Once we got to the flow it was a breeze, there was a lot of help. Little less micromanaging and metrics I must say

Most CSR roles, start from Seasonal with limited opportunities for full time long-term, but you can always rehire.

Nice people and not heavy work load. Health insurance is completely paid by company.

Dealing with false advertising Medicare calls. You get some Legit calls that actually need and want help but more are becoming bait and switch. Started out decent but becoming more like other brokers with same food card and money back tactics. No room for growth on Medicare side.