Good Place w/ nice managers, coworkers and environment.
Cons
Terrible leads, leads are lied to and transferred over to agents by a third party which leads to limited income.
HealthSherpa Response
1y
Thank you for sharing your experience with us. We’re glad to hear that you’ve found the team and overall work environment to be positive– our people and culture mean a lot to us, and it’s great to know that’s been reflected in your day-to-day. We also hear your concerns regarding the quality of leads and how that impacts earning potential. That feedback is important, and we’re committed to looking closely at how these processes can be improved. Ensuring our agents have the tools and opportunities they need to succeed is a priority, and your input helps highlight where we may need to dig deeper. Thank you again for your honesty and for being part of the team. We truly value it.
The best training sessions I've ever had for a company. The trainer is so knowledgeable, kind, fun and made training wholesome.
Once we got to the flow it was a breeze, there was a lot of help. Little less micromanaging and metrics I must say
Cons
Most CSR roles, start from Seasonal with limited opportunities for full time long-term, but you can always rehire.
HealthSherpa Response
9mo
Thank you for sharing your experience! We’re so glad to hear you enjoyed the training and felt supported once you got into the flow– that means a lot to our team. We also appreciate your feedback on seasonal roles and opportunities for longer-term growth; it’s helpful input. Thanks again for being part of the team!
Nice people and not heavy work load. Health insurance is completely paid by company.
Cons
Dealing with false advertising Medicare calls. You get some Legit calls that actually need and want help but more are becoming bait and switch. Started out decent but becoming more like other brokers with same food card and money back tactics. No room for growth on Medicare side.