Good company with opportunities for improvement - Anonymous employee HealthSherpa Employee Review

4.0
Apr 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Communication, technology, work/life balance, front line leadership, great benefits.

Cons

Lack of opportunity for growth, lack of training for leadership, inability to see talent already within the company, low base pay

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HealthSherpa Response
1y
Thank you for taking the time to share your experience. We're really glad to hear that you're finding value in our communication, tools, benefits, and frontline leadership– those are areas we continue to prioritize as part of supporting a positive employee experience. We also appreciate your thoughtful feedback about leadership development and growth opportunities. Over the past year, we’ve kicked off a structured manager and leadership training program to better support those in managerial roles. Your point about recognizing internal talent is also especially important– we want our team members to feel seen, supported, and empowered to grow with us. Your perspective is a meaningful reminder that career development and recognition are key to retaining great people. Thank you again for being part of the team and helping us get better.

Explore other reviews about HealthSherpa

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The best training sessions I've ever had for a company. The trainer is so knowledgeable, kind, fun and made training wholesome. Once we got to the flow it was a breeze, there was a lot of help. Little less micromanaging and metrics I must say

Cons

Most CSR roles, start from Seasonal with limited opportunities for full time long-term, but you can always rehire.

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HealthSherpa Response
9mo
Thank you for sharing your experience! We’re so glad to hear you enjoyed the training and felt supported once you got into the flow– that means a lot to our team. We also appreciate your feedback on seasonal roles and opportunities for longer-term growth; it’s helpful input. Thanks again for being part of the team!
4.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people and not heavy work load. Health insurance is completely paid by company.

Cons

Dealing with false advertising Medicare calls. You get some Legit calls that actually need and want help but more are becoming bait and switch. Started out decent but becoming more like other brokers with same food card and money back tactics. No room for growth on Medicare side.

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