My experience working at HealthSherpa has been extremely positive. Some of the highlights:
- My coworkers are very competent and hard-working. It is so refreshing to work with other people who are respectful and collaborative. Working with other people who actually care about the work they're doing has been one of the main reasons I love HealthSherpa so much
- The benefits and compensation make me feel appreciated for the work that I do
- Management is constantly talking about career goals, making sure I have goals in mind, and coming up with ideas for how I can work to achieve them
- Our CEO is very transparent and approachable.
Cons
There is a lot of work to be done and things move at a fast pace, sometimes it's difficult to remember to stop and breathe.
HealthSherpa Response
9mo
Thank you for sharing your experience! We’re thrilled you enjoy working with such collaborative, dedicated coworkers and that our benefits, compensation, and career development efforts make you feel valued. It’s also great to hear that our transparency and approachable leadership resonate with you. We hear you on the fast pace and will keep supporting teams to find balance whenever possible. Thanks again for being part of the HealthSherpa team!
The best training sessions I've ever had for a company. The trainer is so knowledgeable, kind, fun and made training wholesome.
Once we got to the flow it was a breeze, there was a lot of help. Little less micromanaging and metrics I must say
Cons
Most CSR roles, start from Seasonal with limited opportunities for full time long-term, but you can always rehire.
HealthSherpa Response
9mo
Thank you for sharing your experience! We’re so glad to hear you enjoyed the training and felt supported once you got into the flow– that means a lot to our team. We also appreciate your feedback on seasonal roles and opportunities for longer-term growth; it’s helpful input. Thanks again for being part of the team!
Nice people and not heavy work load. Health insurance is completely paid by company.
Cons
Dealing with false advertising Medicare calls. You get some Legit calls that actually need and want help but more are becoming bait and switch. Started out decent but becoming more like other brokers with same food card and money back tactics. No room for growth on Medicare side.