Pros
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Cons
Management is very honest about the amount of work. However, Management micromanages, and does not know how to prioritize based on the workload. The expectations is the team works long hours with little to no appreciation. If you work a 50-60 hr work week & ask to leave 1 hr early it is an issue. If you are 5 mins late it is an issue. Although management can be late, leave early & work from home at any time. Healthfirst will send out weather warnings stating to use your judgement and work from home. Management team will send the same email stating the expectation is to be in the office. If there’s an early closing they expect you to log on to finish out your day. If management does not like you they will hold your requirements or resources until the last minute causing you to work late nights (this is a salary position) to complete your deadline. This team is cliquish and at times petty. A team member yelled & used profanity in Spanish to other team members about a pen. Someone complained about her unprofessionalism over a pen. Management asked questions everyone confirmed the story. The woman who reported the outburst was written up with no HR representative. She was also denied the write up slip. The manager told her, she did not have give her a copy. The Senior Management are more friendlier to the staff then the immediate management. The director doesn’t speak to the staff at all. No good morning or good evening but expects the staff to attend team functions. They pretend to offer help & mentoring. However, it is a ploy to put you down and exploited your weakness. The employee satisfaction on the team is 0! No exaggeration, chief complaint is communications & mentoring. The team is 5 years old, the most seasoned member is 1 yr! They lose 5 people a year. Their turn over is higher than customer service.