it has been a learning process, it could be better processes, the company still growing is a work in progress - Member Service Representative Healthfirst Employee Review

4.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

opportunity for growth if given the opportunity

Cons

micromanaging and lack of upper management involvement. company prefers to hire from outside for some supervisory positions versus hiring from within if there are qualify individuals.

Explore other reviews about Healthfirst

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, remote, flexible, good pay w experience

Cons

Long weeks of training Monday - Friday for 8 weeks

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous Salary, Paid Time Office , and 401K match.

Cons

Very toxic leadership and favoritism in management Different rules for favorite employees and managers Return-to-office policy not enforced equally Employees blamed while ineffective managers were protected

4
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