Q: What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

Question 1

Does Healthfirst pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at Healthfirst?

Accepted Answer

57% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Healthfirst 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Healthfirst?

Accepted Answer

Manager (32), Business Analyst (29), Member Service Representative (28), Analyst (26), Care Manager (25), Customer Service Representative (24), Director (18), Support Coordinator (18), Case Manager (14), Customer Service Agent (13), Senior Manager (13), Care Coordinator (11), Healthcare Analyst (9), RN Case Manager (9), Claims Examiner (8)

Question 4

What are the pros of working at Healthfirst according to real employee reviews?

Accepted Answer

"The Benefits are good but pricey" ((in 96 reviews)); "Socially conscience & good pay" ((in 62 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 50 reviews)); "Salary is good and fair" ((in 42 reviews))

Question 5

What are the cons of working at Healthfirst according to real employee reviews?

Accepted Answer

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 44 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 30 reviews)); "You also earn a quarterly bonus for the QA (Quality Assurance) calls." ((in 8 reviews))

Question 6

What are employees saying about Healthfirst layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

Question 7

What are the top reviewed Healthfirst locations?

Accepted Answer

New York, Lake Mary, Orlando, Bronx, Brooklyn, Bayonne, Albany, Charlotte, Philadelphia, Altamonte Springs, Tampa, Queens Village, Queens, Jersey City, Newark, Totowa, Hudson, Elmhurst, Little Neck, Rockville Centre, Staten Island, Florida, Pineville, Dallas, Fort Worth, Houston, Las Vegas, Mountlake Terrace, Portland, Easton

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The strategy and cultural change was communicated well - Anonymous employee Healthfirst Employee Review

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