Ok but not worth it - Customer Service Representative Healthfirst Employee Review

3.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is ok. Opportunity to pick up extra shifts, & compensation isn’t bad. Some of the incentives are good. Would recommend if you need a quick job and working from home wasn’t bad.

Cons

Don’t believe the hype. They tell you seek help, but then get mad and count the amount of times you call for help. Always hiring because people are always quitting- even if they don’t have a job back up. Called out after not feeling well from a minor medical procedure and had to provide proof of said procedure. Management can be very toxic.

Explore other reviews about Healthfirst

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, remote, flexible, good pay w experience

Cons

Long weeks of training Monday - Friday for 8 weeks

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous Salary, Paid Time Office , and 401K match.

Cons

Very toxic leadership and favoritism in management Different rules for favorite employees and managers Return-to-office policy not enforced equally Employees blamed while ineffective managers were protected

4
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