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      Healthfirst

      Engaged Employer

      Healthfirst reviews

      ok job, but pay is low - Bilingual Customer Service Representative Healthfirst Employee Review

      3.0
      Jun 2, 2023
      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, great support, depending on whom your team lead is, you could have excellent support, great communication, or just the bare minimum.

      Cons

      QA rules are getting ridiculous, looks like they try to ding you for everything. constant changing or modifying policies and you have to keep up. A lot of stuff to learn and the pay is low.

      avatar
      Healthfirst Response
      3y
      We value the insights of our current and former team members. We will take your feedback into consideration as we focus on continuous improvement. We hope you felt comfortable voicing your concerns while you were a Healthfirst team member. We wish you all the best in your career.

      Explore other reviews about Healthfirst

      5.0
      May 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, remote, flexible, good pay w experience

      Cons

      Long weeks of training Monday - Friday for 8 weeks

      1.0
      May 8, 2026
      Clinical quality manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous Salary, Paid Time Office , and 401K match.

      Cons

      Very toxic leadership and favoritism in management Different rules for favorite employees and managers Return-to-office policy not enforced equally Employees blamed while ineffective managers were protected

      4
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