2.0
Jun 2, 2023
Former employee
New York, NY
Recommend
CEO approval
Business Outlook
Pros
It was good money and coworkers were nice
Cons
Workload was unmanageable and unrealistic
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Users say... "The Benefits are good but pricey" "Socially conscience & good pay" "Work from home is great" "Great agents and people." "Salary is good and fair"
Users say... "1) micro management;" "Heavy workload, micromanaging, If you have a bad manager there is no growth." "Leadership is poor and doesn’t listen" "Too many check thieves and favoritism" "You also earn a quarterly bonus for the QA (Quality Assurance) calls."