Micromanagers, unprofessionalism, and abuse - Customer Service Agent Healthfirst Employee Review

1.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single nice thing to say about this company.

Cons

Pay is awful, benefits are expensive, managers are unprofessional people on power trips who micromanage even trips to the restroom. The training I received at this company was horrendous. New hire orientation consisted of someone essentially reading a script at me for 8 hours. There is no humanity or warmth.

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Healthfirst Response
1y
Thank you for sharing your feedback and we’re sorry your experience at Healthfirst has been less than positive. Healthfirst offers leadership developmental programs and techniques for leaders, with a focus on continuous improvement. We also encourage open dialogue, however, if you are not comfortable speaking directly with your manager, please reach out to your HR Business Partner to discuss the challenges you are facing.

Explore other reviews about Healthfirst

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, remote, flexible, good pay w experience

Cons

Long weeks of training Monday - Friday for 8 weeks

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous Salary, Paid Time Office , and 401K match.

Cons

Very toxic leadership and favoritism in management Different rules for favorite employees and managers Return-to-office policy not enforced equally Employees blamed while ineffective managers were protected

4
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