Q: What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

Question 1

Does Healthfirst pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at Healthfirst?

Accepted Answer

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Healthfirst?

Accepted Answer

Manager (32), Business Analyst (29), Member Service Representative (28), Analyst (26), Care Manager (25), Customer Service Representative (24), Director (18), Support Coordinator (18), Case Manager (14), Customer Service Agent (13), Senior Manager (13), Care Coordinator (11), Healthcare Analyst (9), RN Case Manager (9), Claims Examiner (8)

Question 4

What are the pros of working at Healthfirst according to real employee reviews?

Accepted Answer

"great benefits and time off" ((in 103 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 54 reviews)); "Salary is competitive in comparison to the competitor." ((in 36 reviews)); "Everyone is so welcoming and the overall culture is great." ((in 29 reviews))

Question 5

What are the cons of working at Healthfirst according to real employee reviews?

Accepted Answer

"1) micro management;" ((in 83 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 45 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 25 reviews)); "Senior management unrealistic" ((in 8 reviews))

Question 6

What are employees saying about Healthfirst layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

Question 7

What are the top reviewed Healthfirst locations?

Accepted Answer

New York, Lake Mary, Orlando, Bronx, Brooklyn, Bayonne, Albany, Charlotte, Philadelphia, Altamonte Springs, Tampa, Queens Village, Queens, Jersey City, Newark, Totowa, Hudson, Elmhurst, Little Neck, Rockville Centre, Staten Island, Florida, Pineville, Dallas, Fort Worth, Houston, Las Vegas, Mountlake Terrace, Portland, Easton

Healthfirst

Overall ok to work - Call Center Agent Healthfirst Employee Review

Explore other reviews about Healthfirst

Jobs at Healthfirst

Healthfirst reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Healthfirst reviews FAQs

Jobs at Healthfirst