Pros
The people who work here are, for the most part, good to work with. I've met some very intelligent people who I've enjoyed working with. The premise of the company is a good one - it's a place that (if the promise was delivered on) would feel great to come to everyday. It's a good place to stay for 1-3 years as a resume builder. The vacation policy is good. Hopefully it won't get worse like the rest of the benefits have. Pay is decent, depending on what department you're in.
Cons
Overall the company drastically under-delivers on the promise to healthcare consumers. The company doesn't move fast enough to keep up with trends in the digital health space, so you're always playing catch up. Management is very conservative when it comes to innovation and experimentation, which is pretty key to a successful digital company. Focus on healthcare consumers is never the main focus because that contradicts the main focus on hospitals and clients. To transform the space, focus needs to shift to providing an objective, transparent resource to consumers. The company's single largest problem is with retention and recruitment, yet they do nothing to address that. The benefits over the last year have gotten way worse, and they were pretty bad to begin with. The "best" health insurance plan premium increased by 500% in one year. The generous employee referral program got cut from $2,500 to $500 with a ton of contingencies. The wellness program isn't really a wellness program, it's a website full of webinars that you can listen to if you have time. There are no health and wellness perks and the company doesn't offer transportation discounts for public transportation or parking. You'll either be paying to park every single day or paying to take the bus or light rail every single day. Don't expect the typical perks of a digital company. Don't expect performance bonuses or increases outside of your annual review. And don't expect pay raises that are more than 2-3% a year.