2.0
May 6, 2026
Current employee, more than 3 years
Baltimore, MD
Recommend
CEO approval
Business Outlook
Pros
Great people to work with, fully remote, customer base is kind and fairly patient
Cons
Call center, endless back to back calls with a minimum requirement of 15 a day, horribly micromanaged with tracking of every minute in and out of calls, relatively impossible expectations for extremely below average pay for IT, totally broken "upward promotion" system that takes years to exist Tier 1 to Tier 2