Pros
- Great coworkers: there are very few people that work at Helion that I did not care about. The ones who do not fit the culture at Helion were typically weeded out pretty quick. I made many life long friends and hope everyone the best. - Culture: the building is Star Wars themed, most people are friendly and willing to help. - Events: The CEO is very open to company events and will actually cook the food and serve you at the company BBQ's. - Knowledge. You will learn everything you need to know to become a great technician at Helion. They also provide a lot of opportunities (training, paid training, etc...) to keep learning. However, if you don't take the initiative to get certifications, you will not go anywhere. - Benefits: The healthcare is really great. It's free and top notch. The 401k is nice too. - Company Outlook: Helion is rapidly growing and I believe it will be a top company very soon. You will never lose your job from a lack of business. Seriously. - Career Growth: You can start as a Desktop Support Analyst 1 and make your way to Systems, Projects, or any other department in the company if you work hard and follow the career pathing. They will also reimburse you for certifications. - HR: The HR team is very organized and efficient. They really do care about your experience at Helion (from day one to the last day of your tenure) and you as a person. If you have any issues or complaints that you feel are not being heard, or you're not quite sure of, they are always willing to help you out. Just don't blatantly violate company policies - this is a job, not a playground. - Executive team: The leaders at Helion know what they're doing and are very competent. - Management: There are a few really really good managers. The others are just trying to climb the corporate ladder as fast as possible and do not really care for their employees at all. - I would recommend Helion to anyone who is new to IT and looking to start their career. It can be hard to come in at mid-level as you have to get used to their ways but regardless of your experience - you will learn from a variety of intelligent and capable individuals.
Cons
- Workload: When they say fast-paced, they mean it. Helion is constantly growing. It's difficult to recruit to stay on top of the workload. If you can't handle a fast-paced environment, you should stay away. Seriously, you will not be happy here. - Benefits: PTO, sick time, vacation -- it's all the same. No disability insurance which -- in the event something goes wrong -- will quickly drain your PTO. There is no tuition reimbursement. - Work from home: You are very rarely allowed to do this. - Pay: Helion does not pay a competitive salary. - Career Growth: If you do not work in Desktop, your career growth is extremely limited.