1.0
Aug 26, 2014
Former employee
Timonium, MD
Recommend
CEO approval
Business Outlook
Pros
Many opportunities to learn. Some very talented engineers. Middle Management does their best in bad situation.
Cons
Abysmal treatment of employees, as evidenced by turnover rate. Culture of not caring about customers, only caring about stats like 'Calls Answered'. Customers are usually annoyed by the time they call (and reasonably so). CEO who acts like a child. Questionable managers who seem to have no rules. General lack of understanding towards lower level employees. High stress environment with almost no idea of work-life balance. Low compensation. High turnover rate, low hiring rate, constantly expanding customer base. Highly unprofessional. Culture of berating those beneath you