Pros
Let me just be honest. I am writing this because I have seen what others have said, and I am proud to say I work at Helion. I am surrounded by awesome co-workers who really know how to make you feel like part of the team and will stop what they are doing to help you get better. 4 years at college didn't teach me nearly the amount that I learned in my first 6 months. There are no restrictions to what I can work on and learn. I've also gotten the opportunity to travel over the country from New York to California on the company dime. It's not mandatory, but its there if you want it. I've gone to Ravens games and sat in Helion's owner's seats. The owner has even taken me out on his boat with him and some other employees on a working day! I've worked another IT job and at that one my manager didn't know how to defrag a hard drive. That is not the case here. The Managers and Leads all work with me on a day-in-day-out basis. I have even worked on troubleshooting with the owner and my boss's boss guiding me through the steps. They typically stop whatever it is that they are doing and help out everyone they can. I won't lie...the work is a grind. Some days the calls never stop coming in. But unlike my other job, there is not a person on the team that doesn't pull their weight. If they don't, they either learn to get better or they aren't there for long. The company is growing like wildfires too. In this year, I have seen several people (myself included) earn promotions. One of my co-workers was even promoted to our advanced team called Systems. I have also seen new faces added to the team and we have a new office in Dallas, TX. The biggest pro though is something that I have never experienced before. We are asked to work late sometimes (not told), but our boss goes out and buys burritos for us...and then stays with us until we close down for the night. We are never asked to stay and kick in extra unless they are right there with us. I have never worked for anyone that stays in the thick of things with his employees like that.
Cons
My boss is hard, but who's boss isn't really. He demands a lot from us and he is a pretty imposing person when he is fired up cause he's a big guy. I've asked other employees about him to just get a feel for him, and the ones that have been with him the longest all tell me that he is like that because it used to be terrible before he was in charge. I cannot complain about the results though. Like I said, everyone pulls their weight. It would be great if we always weren't sprinting pace. They are hiring more, but haven't kept up with the growth.