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      Helion Automotive Technologies

      Engaged Employer

      Helion Automotive Technologies reviews

      Typical MSP mess biting off more than they can chew - Desktop Support Technician II Helion Automotive Technologies Employee Review

      1.0
      Jun 21, 2024
      Desktop support technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands on learning of a devenr range of tools and systems. Great for an entry to mid level support technician looking to add to their knowledge bank.

      Cons

      Bad culture. Your salary unlikely to increase, but your workload will. Work life balance was non existant. There's many but everyone's experience will vary in negative ways.

      Explore other reviews about Helion Automotive Technologies

      5.0
      Mar 25, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, learning, team, remote, paid time off

      Cons

      Can't really think of anything at the moment

      2.0
      May 6, 2026
      Desktop support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with, fully remote, customer base is kind and fairly patient

      Cons

      Call center, endless back to back calls with a minimum requirement of 15 a day, horribly micromanaged with tracking of every minute in and out of calls, relatively impossible expectations for extremely below average pay for IT, totally broken "upward promotion" system that takes years to exist Tier 1 to Tier 2

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