Amazon 2.0 - Technician HelloFresh Employee Review

2.0
Mar 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is good and your lower-rung colleagues are helpful and insightful. Most people want to do high quality work and make a difference day to day.

Cons

Where to start… Management makes empty promises; they say they will stand up for you and work to make you work life easier. So far, they have rolled over every time they have an opportunity to help a member of their team. The office politics often get in the way of important progress: operations and engineering are on opposite sides of the building and are often working against one another. Constantly asking people to work outside normal hours to cover for lack of staff, but have an attendance policy that is so restrictive that when you do stay or come in early you get punished for it. Best advice: if you are hourly, stay away; they actively look to punish hourly employees, especially maintenance, at every turn. Advice to Employer: take your employee engagement surveys seriously and stop trying to be Amazon. There’s a reason Amazon has so much turnover.

Explore other reviews about HelloFresh

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice supervisor/ Fernando/ supporter/ very helpful

Cons

Lunch is only 30 minutes not enough time

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

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HelloFresh Response
3w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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