Toxic wasteland - Senior Software Engineer HelloFresh Employee Review

1.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Anything positive is a lucky coincidence, a works council and a few good leaders are still trying to salvage the situation but it's a steep uphill battle unless there's a major change in top leadership, and soon.

Cons

Extremely toxic company culture. The values are seemingly positive, but the CEO repeatedly makes statements that contradict them. They hire immigrants because they're ignorant of German law, some company policies actually contradict the law, but no one seems to know. Performance cycles are a joke, there are a million dimensions that contradict each other so every result is completely arbitrary, promotions and raises have more to do with whether your manager likes you and how much clout they have to negotiate budgets—if they fail, you get told it's because you aren't performing, no matter what other reviewers say. As a result, good professionals leave in droves when they're assigned to a bad manager, and there are so many of those, it's just a matter of time. The company never organised and streamlined processes from its startup times, and as a result it's failing in multiple fronts. Leadership predictably blames everyone for this, except themselves, while dumping money and effort in the wrong places and engaging in petty bickering with the works council.

Explore other reviews about HelloFresh

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team and support from managers, fast paced environment giving learning oppourtunities

Cons

No major cons- great culture which promotes food safety

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

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HelloFresh Response
3w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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