Technical Service Technician - TECHNICAL SERVICE TECHNICIAN Helmer Scientific Employee Review

5.0
Jan 8, 2016
Recommend
CEO approval
Business Outlook

Pros

best of both worlds. Desk work and shop work

Cons

It can suck the life out of you taking calls from angry (rightfully so) customers that have problems with their products

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Helmer Scientific Response
9y
Thank you for your continued employment with Helmer. We appreciate your perspective. Your role is very important in supporting our customers AND we acknowledge the toll it can take to respond to customers experiencing difficulties. It is well known throughout the organization that our technical services team drives customer loyalty. We value your team and appreciate the care you take with our customers. Thank you!

Explore other reviews about Helmer Scientific

3.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are good at your job, the days are pretty repetitive and easy Current management is flexible with your schedule Honestly amazing benefits

Cons

As a company there's a lot of restructuring due to company wide growth and decisions being made. This leads to changes that are difficult to work through. Lack of communication High turnover

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