Pros
Helpside is extremely generous to their employees. They provide a plethora of extras (family coverage for benefits, employee events, gifts, catered meals, etc). The executives understand the importance each employee plays in their organization and strive to show that to their employees. They encourage employees to spend time with their family and take care of their personal life. They have been very accommodating working with individual needs to the extent possible. They are frequently sending out surveys and improving once given feedback.
Cons
Position advancement can take time, given company size, but they try to compensate by giving opportunities for growth, develop and new challenges within the given position. Generally an expressed desire to advance along with a positive attitude, proving ones ability to manage difficult situations, a willingness to receive corrective feedback, working hard and giving it the time needed will result in promotion. Managers are periodically criticized for imperfections but they are human and no manager will ever be perfect. Part of being in business is learning how to deal with different management styles.
