Great place to work! - Customer Success Manager (CSM) Helpside Employee Review

5.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Leasership, great culture, they pay for me and my whole families health insurance!!

Cons

Databases and Systems for processes are not great. Could use updating.

Explore other reviews about Helpside

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health premiums completely covered for you and your family, company activities, maximum 40-hour work week (no overtime worked ever), 17 PTO days plus 11 federal paid holidays, hybrid work option.

Cons

Pay is a bit low, but it most likely is due to the fact that they cover your health premium 100%.

5.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Old business with a great vision for growth

Cons

Once you start, you may end up working here forever

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