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      Henkel

      Engaged Employer

      Henkel reviews

      Save yourself - Customer Service Coordinator Henkel Employee Review

      1.0
      Jan 27, 2024
      Customer service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like pizza they give free lunch once in a while

      Cons

      Workload is too much to handle for the amount you are being paid. Managers don't care after the entire team tells them they are struggling. Need a degree to become a customer service manager even if you have years and years of experience. Worried about being in the office one day a week when people are struggling to get work completed and have to stay on way past their shift and sometimes log in later on at night.

      Explore other reviews about Henkel

      5.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focus on employee development. International opportunities.

      Cons

      Lots of complicated processes. Silos.

      1.0
      Jul 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, Union job, not terrible work overall

      Cons

      Management lacks communication and micromanages immensely. Since packaging shut down, outlook on this plant is grim, with little to no positive affirmations from management regarding long term outlook. Zero room for growth at this site.

      avatar
      Henkel Response
      15h
      Thank you for taking the time to share your experience and for your more than 10 years of service with Henkel. We're pleased to hear that you value the compensation and aspects of the work environment. At the same time, we understand how important transparent communication is. Feedback regarding leadership visibility, communication, and career development is taken seriously and helps us identify areas where we can improve. We appreciate your candid perspective and have shared this feedback with the leadership team. Best, Your Henkel HR Team
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