Management issues - Customer Service (CSR) Henry Ford Health Employee Review

3.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Management was unhelpful and as much involved with office gossip as the CSR. Responsibilities and opportunities were based on the managers favorite employs and HR was willing to side with them.

Cons

Everything. Would not ever return

Explore other reviews about Henry Ford Health

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture and great team

Cons

Not many cons but there has been an increase in workload

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, safe and trusting environment, leaders that listen, lots of opportunities for training and development.

Cons

Inconsistent between different hospitals and leaders. Health insurance is awful and expensive. Bonuses only go to leaders, even though frontline staff are doing the actual work.

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