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      Henry Ford Health

      Engaged Employer

      Henry Ford Health reviews

      WOULD NOT RECOMMEND - Customer Service Representative (CSR) Henry Ford Health Employee Review

      1.0
      Jul 18, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Hours was descent at the time

      Cons

      Management was biased and inconsistent, and HR did little to address real concerns. Speaking up about being mistreated felt like it led to retaliation. The culture was unprofessional, with coworkers openly mocking others. Benefits were also below average

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      5.0
      Jul 3, 2026
      Talent acquisition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture and great team

      Cons

      Not many cons but there has been an increase in workload

      3.0
      Jun 26, 2026
      Hr consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, safe and trusting environment, leaders that listen, lots of opportunities for training and development.

      Cons

      Inconsistent between different hospitals and leaders. Health insurance is awful and expensive. Bonuses only go to leaders, even though frontline staff are doing the actual work.

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