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      Henry Ford Health

      Engaged Employer

      Henry Ford Health reviews

      Great Place To Start in Workforce - Customer Service Representative Henry Ford Health Employee Review

      3.0
      Jul 23, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, job security, work life balance, encouraging coworkers, not bring work home, room for advancement outside of CSR role with or without education, education benefits

      Cons

      Low pay, high stress, fast paced, training is limited not the same as on floor experience, understaffed, expectations quite high, hiring process long due to training, easily burnt out

      Explore other reviews about Henry Ford Health

      5.0
      Jul 3, 2026
      Talent acquisition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture and great team

      Cons

      Not many cons but there has been an increase in workload

      3.0
      Jun 26, 2026
      Hr consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, safe and trusting environment, leaders that listen, lots of opportunities for training and development.

      Cons

      Inconsistent between different hospitals and leaders. Health insurance is awful and expensive. Bonuses only go to leaders, even though frontline staff are doing the actual work.

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