Listen to everyone when they say STAY AWAY!! - Counter Sales Representative Hertz Employee Review

2.0
Oct 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Car rental discounts, commission, some of the employees are nice and will help you out. You get a uniform. That's pretty much it.

Cons

This is not the place to work! I mean if you just need a paycheck and don't care where you work, then go ahead. Working at Hertz is all about "playing the game." You will find out what that means if you start working there. On top of that, the job they had me doing was completly 100% different from what they told me during the interview. I did not sign up to work outside barely making any commission b/c the way it's set up it's hard to make any outside. And if you do, it's mostly due to luck. I can't even imagine doing car returns outside during the summer and winter. So, I left. It's amazing how they get away with the things they do. Run, fast!

Explore other reviews about Hertz

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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