Branch Manager - Branch Manager Hertz Employee Review

1.0
Jul 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Company Car. Free gas. Free Car Insurance. OK pay IF you only work 40 hours (never happens) Good job out of college but don't plan to stay! Great Co-Workers, mostly and if your luck a Great Area Manager. Opportunity to get promoted really quickly.

Cons

As stated before, if you work 40 hours then pay is OK. (42,000 a year) But given that you are required to work 50 to 60 hours a week, the pay isn't worth it ($13 to $16 per hours roughly). There is basically no life outside of work so if you like to have no life outside work and get paid crappy, this is the job for you. They are always hiring and they can't be picky. Good potential employees will work for Enterprise because they pay their MANAGER TRAINEES MORE THEN HERTZ MANAGERS. It is crazy. Most body shops HATE Hertz because they can never get their crap together and try to win their business. EVERY Hertz Location is understaffed. They love to work their poor employees to the point that they only option is to quit. It is sad because Hertz COULD be a great company but its like they a content for being 2nd best rental car. Ha Instead of trying to beat Enterprise, the largest rental car provider, they compare themselves to Avis. Are you kidding me? They say that they are very competitive company but it doesn't sound like it to me. The rates 95% of the time are higher than everyone else and they claim its because they provide better "Customer Service." Well if every employee wasn't exhausted and having to deal with pissed off customers all day, they actually might be able to provide great customer service. The process for promotions is very political and I hope you enjoy blowing smoke up under management rear end because everything is about if they "like" you or not. You might be the best, most qualified person for the promotion and they will give it to someone else who's "numbers" are not that great. Last but not least, Hertz teaches their employees to lie to customers. Whatever you have to say to get the customer to say yes is OK in their book and to top it off. They will try and screw over a customer who purchase the extra insurance. They will make you fill out an Incident Report and collect your information to submitted to corporate. Corporate's job is to find a "loop hole" to get out of paying for the damages even if you paid for the extra insurance. It is a huge scam. All they care about is maximize revenue and screw over customers. I feel horrible about how many people who I sold to because I truly believe that I was helping people but I was sadly wrong. For everyone renting a car, don't buy their insurance. You have better luck with a Hertz Representative make a mistake because they most likely do not know what they are doing or too busy to even do a proper steps to collect of the damages. And Never fill out an Incident Report. That is everything they need to make you pay for the damages.

Explore other reviews about Hertz

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

See reviews by: Helpful|Rating|Date|All