A Once-Good Company - Anonymous employee Hibu Employee Review

3.0
Mar 31, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, work from home opportunities, casual workplace. If you do your work well, you're generally left alone.

Cons

Poorly managed, poor financial outlook, very dim future. The company wants to be a digital company, but doesn't have the tech or money to do it properly. They have outsourced way too many jobs, so customers are frustrated when they have issues (which is very common) and have to talk to outsourced call centers. Management knows the company is bleeding money, but doesn't know how to stop it. Layoffs galore, those that remain are constantly looking over their shoulders.

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Hibu Response
10y
As hibu continues to evolve, our primary focus is helping our customers reach connected consumers by delivering effective targeted marketing solutions. We continue to put focus on initiatives that will drive operational, product and sales excellence resulting in the improved competitive position of our customers. While doing so, we strive to provide growth and development opportunities for our employees and make ongoing investments in the key areas of the business.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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