Pros
Competitive pay, agreeable hours, minimum experience required. Location is easy to reach and ample parking for both corporate and sales personnel.
Cons
Communication is embarrassingly bad to the point where a new product or can be active for months at a time before any knowledge is communicated to the employees. Additionally, everything there runs on a purely hierarchical structure. If a sales representative has an issue with you and escalates it up to a VP-Sales level, regardless of your history or presence of evidence, you will be reprimanded for it. Their eye on the future is now a retrospective glance, which should have been implemented ten years ago to be able to keep pace in the advertising industry. The Human Resources department offers no solutions to issues nor questions raised by corporate employees. If you assume a role in Customer Service at this company, you should plan on being a punching bag for internal and external customers, and will be reprimanded if you attempt to vent to your deskmate. All in all, there are a number of areas for improvement at this company.