Yellowbook has been a place where you can have a great work/family life balance and make a great income! - Client Services Representative Hibu Employee Review

3.0
Mar 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The autonomy and management has been great! Great support from direct &area management. They will provide you the tools and training to become successful. Like any other sales job, its all on you to make the money you want. High Commission and fast payouts are great. Benefits and 401k and vacation days are great.

Cons

No direction and no identity for the company which makes it very difficult when introducing yourself to potential companies. There's no sales ladder to climb which demotivates those that are looking to advance within the company. The low base salary as well as low gas & cell allowance. When the price of gas is almost $4.00 per gallon and the gas & cell phone allowance has not changed in 4 yrs thats a problem. More and more reps will work from home and less in person if this is not bumped up to meet the economic conditions. With the emphasis on strokes (New Business) it has become a great challenge to aquire new business depending on the territory. Renewals will suffer as well as increase because reps are too worried about losing their job if they dont hit the new business objective. Overall Yellowbook was once a great company to work for but I'm not so sure about now. With no direction/identity/and no ladder to climb upwards it is all up the air for now.

Explore other reviews about Hibu

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible upside and earning potential! If you consider yourself a top performer, you will earn the money you deserve here.

Cons

It's a hard job. Lot's of rejection and grinding. Can be difficult and somewhat isolating being alone in a territory.

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Hibu Response
1mo
We appreciate your feedback and agree that our earning potential is an incredible upside at Hibu! Wishing you and your team success!
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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