DO NOT WORK HERE! - Digital Services Consultant Hibu Employee Review

1.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good training program - Good PTO holidays

Cons

Where do I start... 1.) Constant turnover in office due to employees simply getting fed up with how terrible of a company Hibu is. 2.) No new hires to replace the employees that leave (example: 4/7 managers have left since ive been here and not one has been replaced, lose on average on Digital Service consultant per week) 3.) Constant changing of your job title, job duties, bonus structure, with no warning whatsoever! 4.) If you ever have a problem with the company DO NOT GO TO HR! I learned that the hard way, during my talk (or should I say interrogation) with HR they were nothing but condescending the entire time and clearly didnt care about my concerns, following my meeting I never received any followup like promised. 5.) Your starting wage is $17.43 which is nearly $2 below industry minimum SAVE YOURSELF THE TROUBLE AND LOOK ELSEWHERE!

avatar
Hibu Response
6y
We agree that the training program and overall benefit package are some of the many reasons that Hibu is a great place to work! As with any company, change is inevitable in order to continue to provide the highest level of service to our customers in an ever changing space like digital marketing. A lot of time and effort goes into reviewing our processes to ensure we are maximizing results for our customers. We are excited about some of the changes we have recently implemented in our digital support teams which will have a positive impact for our employees and our customers. HR takes complaints seriously and will investigate and follow-up with the parties involved upon completion. If you would like to discuss your concerns in further detail, please call us at 855-447-4428.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

avatar
Hibu Response
5d
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

avatar
Hibu Response
5d
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
See reviews by: Helpful|Rating|Date|All