Challenging, company is a work in progress always, but all goals are attainable. - Account Executive Hibu Employee Review

3.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Mostly plenty of freedom, benefits are good, base salary is decent, often have several bonus opportunities and short term contests multiple times per year, extensive training. If you hit your sales goals or most of them the pay and often outweigh the headaches. Always undergoing massive change since I have been here, but future is bright if they achieve what they are headed toward.....in 3-4 years from now if they are still around.

Cons

Sometimes too much training (takes up a lot of time), company's system if highly flawed and has a long way to go, change can be good, but too much change happens at hibu, always feel like you are getting sold from interview to product updates to anything. Billing system is completely flawed and creates more headaches for the salesperson with clients. Constant headaches dealing with sales already completed. With support, too often the left hand doesn't know what the right hand is doing and support send you around to different departments and still don't get an answer. Commission sucks at 3.5%

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

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Hibu Response
2w
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Hibu Response
2w
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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