DO NOT WORK HERE! - Digital Account Executive Hibu Employee Review

1.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Some flexibility with your daily schedule. First 3 months are spent training at home via the computer.

Cons

There is no way you will succeed at this company. The reviews for the company itself are horrible, Google "hibu reviews", every customer you speak to will do the same and see what people all over the country say about Hibu. The only people who have a job of any significance in the company are people who are still there from Yellowbook. Everyone you meet at the company who is older will tell you the same song and dance about how they started where you are starting and they made it all the way to such position. I feel sad for anyone who falls for this scheme as I did. They come across as a great company with appealing videos, professionalism, support, etc.. but in reality you are just another number that they hired to go out and try to increase their brand. The company has no problem paying a years worth of salary to a rep who will contact over 300 companies per week via email, phone, and in person visits. After about a year you will receive a "warning". Whether you fail or not the company is still making money on big national accounts. The mom and pop shops are the ones who get robbed blind. Your manager will come up with every excuse in the book as to why all your appointments are ghosting you, why everyone says no, etc.. but in reality it is because one simple google search will tell you all you need to know about the company. This company uses and abuses sales reps, then spits them back out. Unless you are in an absolute hole and desperately need a job, DO NOT WORK HERE. Do your research and thank me later.

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Hibu Response
11mo
We appreciate you sharing your experience. We are surprised by your feedback and would like to discuss further, please call us at 855-447-4428.

Explore other reviews about Hibu

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture. Tight knit family. Be your own boss.

Cons

Trouble getting website adjustments done properly.

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Hibu Response
4w
We love to see that your team is a tight-knit one, and we understand there are areas where we can improve. We would appreciate your input on how we can do better. Please call our HR department at 855-447-4428.
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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