I had an overall good experience, but turnover is high - Client Services Manager Higginbotham Employee Review

3.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Loved the account managers and the team I worked with. I learned a lot from them - Supervisor knew the job and took the time to coach, mentor and help me with complex issues - Hybrid Work Schedule

Cons

- I handled more accounts and got paid the same as other peers working for other agencies - High turnover and the best two leaders we had quit within a month of each other - Two of the older producers are challenging to work with and they are not coached on their behaviors so nothing changes

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Higginbotham Response
11mo
Thank you for taking the time to share your experience. We recognize that each team member's perspective is unique, and we understand how the issues you mentioned may have impacted your time here. Feedback like yours is essential to our ongoing efforts to improve and ensure our culture supports all employees' growth, collaboration and long-term success. We encourage you to contact our HR team directly to share more specific details.

Explore other reviews about Higginbotham

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and family oriented truly. Love this job

Cons

If you don’t know the right people you’ll get left behind.

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the culture of the company, the benefits, the pay, and the flexibility. They are truly a family-first, employee-centered company who cares about their employees.

Cons

Producers don’t get paid on small accounts

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