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High Focus Centers

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Good place to gain experience - Mental Health Associate High Focus Centers Employee Review

3.0
Jul 14, 2020
Recommend
CEO approval
Business Outlook

Pros

As someone who wanted to work in this field, it was a great introduction to doing this kind of work. It provided me the foundation of doing clinical work in a fast-paced outpatient program and inspired me to puruse graduate studies. I also had fantastic coworkers and supervisors who became very close friends of mine.

Cons

The pay was incredibly low. You're spread incredibly thin and asked to do the responsibilities of other positions like an administrative assistant. It was good that it allowed me to see how a mental health treatment facility operated, but it got extremely overwhelming at times with the amount of unsaid work that was put on you. There is also a lack of diversity that made for a sometimes uncomfortable working environment for POCs. Management was very top-down and sometimes incredibly hard to track down or receive support at times. Lack of communication and transparency was also a major issue during my time here. We never knew when a clinician or staff member was in, if they left for the day, if they're on vacation or not, etc. It left to awkward and sometimes aggressive confrontations with patients who were frustrated with the lack of communication. It's also hard to move up in the company if you're not going back to school to become a clinician.

Explore other reviews about High Focus Centers

5.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is team oriented. The supervisor has an open door policy. The weekly team meetings are helpful in determine how to best move forward with clients, it’s not only a time for updates but brainstorming.

Cons

The schedule is inconsistent. However, it was something that can be discussed with the supervisor.

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great experience working with clients with a diverse array of conditions, especially if you are trying to learn your clinical niche. -Rewarding experiences with clients, seeing them grow and prosper -Creativity in group sessions, no strict curriculum. -Well-rounded therapy, including families in the treatment process. -Benefits not too bad (e.g. health/dental insurance can be affordable, two mental health days per year, PTO accrues relatively fast, some self-care resources offered to employees). -Work stays at work. You are not expected to work beyond your hours (unless you are an evening therapist).

Cons

-Pay is low. -There is heavy pressure to keep clients in treatment and ask for “five-star reviews,” which can make clinicians feel more like salespeople than therapists. -Management is very top-down. Expectations are often decided internally and then pushed onto staff without clear communication. -Staff are frequently micromanaged and questioned, which can make you feel more like a liability than a trusted professional. -Workload is high, and while support is promised, supervisors are often too overextended to provide it consistently. -The culture can feel performative and “us vs. them,” leading to low morale. -Clinicians must track their caseload across multiple platforms and are closely monitored for updates. -Staff are sometimes expected to complete tasks for other departments without adequate training (like billing). -Those pursuing licensure should know there is an expectation to remain with the company for 18 additional months after obtaining it, without a pay increase. -The therapy itself (sessions, documentation, coordination of care) is manageable, but the number of extra administrative tasks can quickly become overwhelming.

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